Yes, we provide professional furniture disassembly and assembly services at an affordable price, with no hidden fees.
Yes, we specialize in handling and transporting heavy and fragile items with the utmost care. Our team is trained to move delicate and oversized objects such as pianos, safes, antique furniture, fine art, glassware, pool tables, and other specialty items.
We use protective padding, custom crating, and secure transportation methods to ensure that your valuable belongings arrive safely at their destination. If you have specific requirements or need assistance with a unique item, please contact us for a personalized moving plan.
Yes, we provide protection for valuable items during the moving process. In the rare event of damage or loss, we will offer appropriate solutions to ensure customer satisfaction.
Customers also have the option to transport high-value items, such as TVs, electronics, fine art, and collectibles, on their own. If additional protection is needed, please reach out to us for more details on available options.
Basic coverage, also known as limited liability, is the minimum protection provided at no additional cost. This coverage is included in the hourly rate and applies to all transported goods.
In the event of loss or damage, compensation is calculated based on the item’s weight at a standard rate of $0.60 per pound. For example, if a 100-pound dresser is damaged during transit, the maximum compensation would be $60.
For customers seeking additional protection, we recommend exploring enhanced coverage options. Please contact us for more details.
Double Drive Time (DDT) is a regulation mandated by California state law for all licensed moving companies. Under this rule, the travel time between the pickup location and the final destination is automatically doubled. This policy is designed to account for the time it takes movers to return to their original location after completing a move.
For example, if the driving time from the origin to the destination is 30 minutes, the total billable drive time under the DDT regulation will be 60 minutes. This ensures fair compensation for movers while maintaining transparency in billing for customers.
Yes, we have a two-hour minimum charge for all local moves. This policy ensures that we can allocate the necessary resources and provide efficient service for every move.
For larger or more complex moves, additional time may be required. Please contact us for a detailed estimate based on your specific moving needs.
We accept cash, checks, and major credit cards, including Visa, MasterCard, Discover, and American Express.
For any specific payment inquiries or alternative arrangements, please contact us in advance.
For safety reasons, we cannot transport items that are flammable, explosive, or corrosive. The following items are strictly prohibited in our moving trucks:
• Aerosol cans
• Cleaning solvents
• Charcoal lighters
• Gasoline
• Kerosene
• Fertilizers
• Fireworks
• Fire extinguishers
• Paint and paint thinners
• Propane tanks
• Pool chemicals
If you have any hazardous materials or special items that need transportation, please contact us in advance for guidance on proper handling and disposal options.